Exchange and Return Policy
Exchange:
- You can exchange the product within 3 days of receiving it, provided it is in its original condition, unused, and with the invoice.
- Custom or discounted products cannot be exchanged.
Return:
- You can return the product within 3 days of receiving it, provided it is in its original condition, unused, and with the invoice.
- Shipping fees will be deducted from the refund.
Exchange or Return Procedure:
- Contact customer service to request an exchange or return.
- Send the product to our specified address.
- Request processing will be completed within 5 business days of receiving the product.
Notes:
- Discounted or customized products cannot be returned or exchanged.
- Shipping fees are non-refundable.
- The product must be in its original condition and unused.
- The original invoice must be included.
- Discounted or customized products cannot be returned or exchanged.
- Shipping fees are non-refundable.
In case of a manufacturing defect, the product will be replaced free of charge.
Contact customer service via WhatsApp at +966544008144