Exchange and Return Policy

Exchange:

  • You can exchange the product within 3 days of receiving it, provided it is in its original condition, unused, and with the invoice.
  • Custom or discounted products cannot be exchanged.

Return:

  • You can return the product within 3 days of receiving it, provided it is in its original condition, unused, and with the invoice.
  • Shipping fees will be deducted from the refund.

Exchange or Return Procedure:

  • Contact customer service to request an exchange or return.
  • Send the product to our specified address.
  • Request processing will be completed within 5 business days of receiving the product.

Notes:

  • Discounted or customized products cannot be returned or exchanged.
  • Shipping fees are non-refundable.
  • The product must be in its original condition and unused.
  • The original invoice must be included.
  • Discounted or customized products cannot be returned or exchanged.
  • Shipping fees are non-refundable.

In case of a manufacturing defect, the product will be replaced free of charge.

Contact customer service via WhatsApp at +966544008144